Privacy Policy
Last updated: May 10, 2026
MAX EDGE Mobile Detailing ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit maxedgedetailing.com or request our services.
1. Information We Collect
We collect information that you provide directly to us when you request a quote, book a service, or contact us:
- Name and contact details (phone number, email address)
- Service location address (where you want your vehicle detailed)
- Vehicle information (make, model, year, condition)
- Service preferences and any details you provide about your needs
- Payment information (processed securely through Jobber — we do not store credit card numbers on our servers)
We also automatically collect certain technical information when you visit our website:
- IP address and approximate location
- Browser type, device type, and operating system
- Pages you visit and how you interact with our site
- Referral source (how you found us)
2. How We Use Your Information
We use the information we collect to:
- Provide, schedule, and deliver detailing services you request
- Send quotes, appointment confirmations, and service updates
- Process payments through our booking platform
- Respond to your questions and customer support inquiries
- Improve our website, services, and customer experience
- Send occasional marketing communications about promotions or new services (you can opt out at any time)
- Comply with applicable laws and protect our legal rights
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience and help us understand how visitors use the site. We use:
- Essential cookies — required for the site and booking form to function
- Analytics cookies — Google Analytics helps us understand which pages are useful and how to improve the site
- Advertising cookies — Google Ads helps us show relevant ads and measure their effectiveness
You can control cookies through your browser settings. Disabling cookies may affect some site functionality, including the quote request form.
4. Third-Party Services
We work with trusted third-party providers to operate our business. These providers may receive your information only as needed to perform their services:
- Jobber — manages our quote requests, scheduling, customer records, and payments. View Jobber's Privacy Policy.
- Google — Google Analytics and Google Ads help us measure website performance and advertising effectiveness. View Google's Privacy Policy.
- Cloudflare — provides DNS, security, and email routing services. View Cloudflare's Privacy Policy.
- Netlify — hosts our website. View Netlify's Privacy Policy.
We do not sell your personal information to anyone. We do not share your information with third parties except as described in this Privacy Policy or as required by law.
5. How We Protect Your Information
We use industry-standard security measures to protect your information, including HTTPS encryption on our website and secure third-party platforms for payment processing and customer records. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. How Long We Keep Your Information
We keep customer records for as long as you remain our customer and for a reasonable period afterward to comply with our legal, tax, and accounting obligations. You can request deletion of your information at any time (see Section 8).
7. Children's Privacy
Our services are intended for adults 18 years and older. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us and we will delete it.
8. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt out of marketing communications at any time
- Disable cookies through your browser settings
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion. To exercise any of these rights, contact us using the information below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out by phone or email above. We respond to all privacy inquiries within 7 business days.